PayPal is the leading global online payment service built for the
digital age. We now have over 123 million active customers around the
world and handle almost a fifth of the world’s online payments. And
we’re delivering the future of money – today. You can use PayPal
anytime, anywhere, any way. As part of the eBay Inc. family, PayPal
continues to drive connected commerce across all channels - online,
mobile and in-store. Last year, we handled nearly $14 billion in mobile
payments alone. Constantly innovating, creating experiences our
As an Appeals Agent within Fraud Operations, your primary
responsibilities will be to review PayPal accounts that have been
limited due to what is believed to be potentially fraudulent activity
and to determine whether the limitation should be lifted.
Roles & Responsibilities
You may be working on both account maintenance and escalation
queues and will be using various applications to assess the legitimacy
of the account holder or the transaction. You are responsible for
reviewing documentation, analyzing data, and determining in a timely
manner whether the limitation should be removed. Throughout this
process you may need to communicate with the customer for additional
information and to notify them of decisions.
An Appeals Agent within Fraud Operations is organized, efficient,
and driven, exhibits strong analytical skills, adapts well to change,
and thrives in a collaborative team environment.
What do we offer?
We offer an interesting and rapidly growing company, anchored in the
global eBay company. Also keep in mind that you will be provided with a
company pension scheme.
Are you interested?
We are looking forward to your online application at www.ebaycareers.com.
In order to find this position please use the reference number 77582.
We appreciate your understanding that only online applications can be
taken into consideration. For initial questions please contact Dinara